Support Centre24/7

We offer 24/7 support, except Sunday and holidays. General response time is from 1 hour to 2 business days, GMT+8:00.

Have issues

If you have any issues with our products, submit a ticket via the chatbox at the bottom right.

Submit a ticket

Have ideas

If you want a new feature or something better, tell us. We're always hungry for ideas.

Feature Request

Have queries

For general enquiries about our products and services, feel free to send us an email.

Send an email

Frequently Asked Questions

Below are the most frequently asked questions and answers which might be helpful for you.

What happens if I don't renew an expired license?

Our products may not work properly. You also can't get support, updates, maintenance and access to the premium features which require renewal.

Can I get refund if something doesn't work as described?

Yes, feel free to contact us to get your money back. The waiting time may take up to 5-10 business days, depending on your bank. Make sure to check out our refund policy first.

Do you offer custom development and maintenance services?

Yes. Custom development is our expertise. Don't hesitate to contact us for a quote.